99xo game Terms and Conditions

These Terms and Conditions ("Terms") apply to the 99xo game platform and all services connected to it. This document forms a legal agreement between the entity operating the platform ("99xo game" or "Platform") and the registered member ("Member" or "you").

By opening an account, logging in, or using any service on the platform, you are considered to have fully accepted all provisions of these Terms. If you do not agree with any part of these Terms, please do not use the platform.

99xo game provides online gaming and sports betting services for adult users in Bangladesh. Accessing the platform means you acknowledge that you are using this service voluntarily and entirely at your own responsibility.

2.1 Age Requirement

To open an account on 99xo game and take part in any gaming or betting service, you must be 21 years of age or older. Use of the platform by minors is strictly prohibited. Identity documents or other supporting proof may be requested for age verification.

2.2 Registration Requirements

When opening an account, the member must provide true, accurate, and complete information. The information required for registration includes:

• Full legal name (as on national identity card)
• Valid mobile number (Bangladeshi)
• Active email address
• Date of birth
• Preferred payment method details

2.3 Single Account Policy

Each person may operate only one account. If a single person is found to have multiple accounts, all accounts will be closed and all associated bonuses will be cancelled. If multiple members of the same household use the service from the same device or network, they may be asked to verify their identities.

2.4 Geographic Restrictions

99xo game operates its services for users in Bangladesh. Accessing or using the platform from countries where online gaming or betting is prohibited is not permitted.

It is your responsibility to keep your 99xo game account login details — especially your password and OTP — completely confidential. The platform will never directly ask you for your password or OTP. If anyone asks for this information, it may be fraudulent.

• If you suspect any unauthorised access to your account, contact customer support immediately.
• Allowing any third party to use your account is strictly prohibited.
• The member is solely responsible for all activity carried out from their account.
• Use a strong password for security and change it regularly.

SSL encryption and other technical measures are used to protect your account. However, your own caution is just as important as technical security.

4.1 Deposits

The minimum deposit amount on 99xo game is ৳100. The following methods can be used to deposit funds into your account: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other scheduled banks).

Deposits must be sent with correct details. The platform will not be responsible for any failed or delayed transactions due to incorrect information. Every deposit transaction must use your own registered payment account.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawals generally take between 30 minutes and 3 hours to complete. The same methods can be used for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer.

Account verification (KYC) must be completed before submitting a withdrawal request. Withdrawals from unverified accounts may be placed on hold. Withdrawal funds will generally be sent via the same method used for the deposit, though exceptions may apply in certain cases.

4.3 Suspicious Transactions

99xo game reserves the right to temporarily suspend transactions on an account if any transaction appears suspicious or unusual, or if there is concern about money laundering. Additional information or documents may be requested in such cases.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement on the bonus is 10 times the bonus amount. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, your total balance will be ৳2,000 and you must place bets totalling ৳1,000 × 10 = ৳10,000 before the bonus can be withdrawn.

5.2 Other Bonus Terms

99xo game offers various promotional bonuses, each with its own conditions. The following general terms apply to all bonus offers:

• A member may not claim the same bonus more than once unless the offer explicitly states otherwise.
• Bonuses cannot be withdrawn without completing the wagering requirement.
• The account must have sufficient balance at the time the bonus is received.
• Any attempt to obtain bonuses through fraudulent means will result in the cancellation of the relevant bonus and any winnings associated with it.
• Bonus offers may be changed or cancelled at any time.

6.1 Fair Play

All games on the 99xo game platform guarantee fair and transparent results. Members must follow the applicable gaming rules when playing in all categories, including slots, live casino, fishing games, and sports betting.

6.2 Technical Issues

If a technical issue occurs during a game session, 99xo game will, where applicable, attempt to restart the game or refund the bet amount. However, if the technical issue is caused by the member's own device or internet connection, the platform may not be able to provide compensation.

6.3 Maximum Win Limit

A maximum win limit may apply to certain games or bonuses. This limit will be stated in the details of the relevant game or bonus offer. If winnings exceed the limit, only the amount up to the limit will be paid.

6.4 Sports Betting Rules

Odds offered in the sports betting section are subject to change and depend on market conditions. If a match or event is cancelled, the stake for the related bet is generally refunded. Specific terms may apply in certain cases.

The following activities are strictly prohibited on 99xo game and may result in account closure and legal action:

• Money laundering or suspicious financial transactions.
• Opening an account using a false identity or someone else's identity.
• Using software bots, automation tools, or unauthorised third-party programs to play games.
• Deliberately exploiting any platform error or bug to gain an unfair advantage.
• Creating multiple accounts to claim bonuses.
• Attempting to gain unauthorised access to the platform's servers or systems.
• Harassing other members or behaving inappropriately on the platform.
• Operating an account for commercial purposes or on behalf of a third party.

99xo game strives to maintain the quality of its services at all times. However, the platform's liability will be limited in the following circumstances:

• Service disruption caused by factors beyond our control (such as natural disasters, cyber attacks, or internet service outages).
• Account details reaching a third party due to the member's own lack of caution.
• A transaction failing due to an issue with the user's device or network.
• Delays caused by third-party payment gateways or banking services.

Gaming and betting carry the risk of financial loss. 99xo game is not liable for money lost while playing on the platform. Members use the platform entirely at their own discretion and responsibility.

Information provided on the platform's website is for informational purposes only. It is not to be considered financial or legal advice.

9.1 Platform-Initiated Action

99xo game reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any provision of these Terms.
• Proof that an account was opened using false information.
• Evidence of suspicious or fraudulent activity.
• Failure to provide documents requested for account verification within the specified time.
• By order of a court or law enforcement authority.

9.2 Member-Initiated Closure

Any member may request to close their account at any time. Before submitting the request, please ensure all pending bets are settled and check the wagering requirements. The balance of a closed account will be returned subject to the applicable terms being met.

99xo game is committed to protecting members' personal information. Information provided during registration is used only for service delivery, identity verification, and meeting legal obligations. Our Privacy Policy contains full details on how personal information is collected, used, stored, and protected.

All data transmission is secured using SSL encryption technology. Member information is not sold or transferred to third parties without consent, though exceptions may apply where required by law or to ensure security.

99xo game believes that gaming is a form of entertainment and should never be a source of financial difficulty. Our Responsible Gaming Guide contains details on ways members can manage their gaming habits and access support.

The platform provides the following tools that members can use to control their gaming limits:

• Setting daily, weekly, or monthly deposit limits.
• Activating self-exclusion for a set period.
• Setting session time limits.
• Reality check notifications.

If you notice signs of gaming addiction, contact our support team immediately via 24/7 live chat. The platform is for members aged 21+ only.

99xo game reserves the right to change, amend, or update these Terms at any time. For significant changes, members will be notified by email or via an in-platform notification where possible.

Changes to these terms will take effect from the date they are published. If you continue to use the platform after any changes, you will be considered to have accepted the new terms. It is therefore the member's responsibility to review this page regularly.

If you have any questions or confusion about these terms, answers to common questions can be found in our FAQ section. For more details, contact us via 24/7 live chat or email. You can also visit our About Us page for general information about 99xo game.